is rated 4.79 stars by Reviews.co.uk based on 551 merchant reviews
4.79 / 5 Rating
very quick. great vest
I loved the customizable mittens and placed a large order with enough time to get them by my event. Sadly, a few days before the event I got an email (not even a phone call) saying the mittens were now out of stock and the only option was a pair of gloves that did not compare. I called 10+ times to discuss a solution to which no one answered. I responded to the email asking for help, again no one answered. I sent another email attempting to cancel the order because it is not worth it at this point. Because they let me know the item was out of stock so late, after the order was confirmed, I can no longer get my order from another site. They have significantly hindered my event next week. Better customer service or out of stock items being taken off the website would be greatly appreciated. This is not a reliable company.
I was able to order a personalised gift (a pencil case) which was good quality and the printing was clear and bright and the person I got it for LOVES IT! She will be looking to order from you too. Highly recommended.